Conflict Resolution

• Resolve conflicts peacefully—personal or public, domestic or international

• Get to the heart of conflict and disputes quickly

• Improve cooperation––listen so others are really heard

• Transform criticism and blame into compassionate connection

• Prevent future pain and misunderstanding

   Personal Relationships

• Deepen your emotional connections

• Transform judgment and criticism into understanding and connection

• Listen so others are really heard

• Get what you want more often without using demands, guilt or shame

• Hear the needs behind whatever anyone does or says

Parenting and Families

• Reduce family conflicts and sibling rivalry

• Move beyond power struggles to cooperation and trust

• Create a quality of connection that embodies unconditional love

• Protect and nurture the autonomy of children

• Motivate using “power-with” rather than “power-over” strategies

Education and Schools

• Maximize the individual potential of all students

• Strengthen students’ interest, retention and connection to their work

• Improve safety, trust and connection in your classroom

• Improve classroom teamwork, efficiency and cooperation

• Strengthen classroom and teacher-parent relationships

Business Relationships

• Strengthen employee morale and loyalty

• Resolve workplace conflicts quickly and effectively

• Reduce office stress and absenteeism

• Maximize the potential of all employees

• Hear and address customer needs more effectively

• Offer employee evaluations that promote personal growth

• Improve the effectiveness of job and college interviews

Anger Management

• Transform anger before it leads to behavior you’ll regret

• Discover the needs behind your anger

• Learn to appreciate what triggers you and others

• Identify solutions that are satisfying to everyone

• Express anger in ways that connect us to others